How to Book SGR Madaraka Express Train from Your Mobile Phone
Traveling between Nairobi and Mombasa has never been easier, thanks to the convenience of the Madaraka Express train. Whether you’re planning a quick beach vacation getaway or a business trip, booking your tickets has become a seamless process that doesn’t even require internet access. With just your phone, you can secure your seat in minutes using the USSD code *639#
In this guide, we’ll walk you through the step-by-step process of booking your Madaraka Express tickets via USSD, ensuring a hassle-free experience for your next journey. Forget about the long queues!
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The USSD method is meant to make it easier for all Kenyans to place their bookings since it can work across all types of phones, including high end mobile devices and phones and basic “dumb” phones.
Please note that, currently, this method only works with Safaricom subscribers.
The USSD payment solution allows a person to book up to 10 tickets per transaction. The good thing with the USSD code is that you don’t necessarily need an internet connection or a smartphone. Not only that, but you also don’t have to be tech-savvy to buy your SGR tickets through the USSD.
Here is a step-by-step guide for booking Madaraka Express tickets through USSD *639#
[blockquote align=”none” author=”John Steinbeck”]A journey is like marriage. The certain way to be wrong is to think you control it.[/blockquote]
How to Buy SGR Madaraka Train Tickets by USSD *639#
How To Buy SGR Tickets via USSD
Because the service is not free, please make sure you have enough airtime. We recommend that you have at least Kenya shillings 50 in airtime before you begin. We also recommend that you have enough money in your M-PESA account to cover the cost of the tickets you are purchasing.
Step 1: Key in the USSD Code (*639#) from your phone
Step 2: Select your Departure Station
(Mombasa, Athi River, Emali, Kibwezi, Miaseny, Mariakani, Mtito Andei, Voi, or Nairobi)
Step 3: Select your Destination
(Nairobi, Voi, Mtito Andei, Mariakani, Miaseny, Kibwezi, Emali, Athi River, or Mombasa)
Step 4: Choose your Preferred Date to Travel
Step 5: Choose your Preferred Coach (Second Class or First class)
Step 6: Indicate the Total Number of Passengers
Step 7: Enter the Total Number of Children
Step 8: Enter Passenger Details
(Full name, Gender, ID/Passport number, and Nationality)
Step 9: Confirm your Details
Step 10: Pay via M-PESA
Note:
Buy up to a maximum of 5 tickets in one transaction 24/7 from the comfort of your home, office or even while on the go. You can book your ticket seven (7) days in advance plus a return ticket as long as it is within a (seven) 7-day window period, while group bookings of over 20 passengers must be made nine (9) days before the travel date.
You may also buy tickets over the counter at the Mombasa and Nairobi termini and at the respective departing intermediate station or by calling 0709 388888 and paying via M-PESA
Madaraka Express Passenger Contacts
Passenger Service bookings: 0709388888
Passenger Service inquiries, complaints, lost & found: 0709 388 887
